Everything you need for seamless guest experience
Every feature designed to enhance guest satisfaction while reducing staff workload.
Advanced tracking system, Instantly locate all your assets.
Reach out via email or web for any assistance you need.
HotelMate
Your digital hospitality assistant, available 24/7.
No app downloads required. Guests scan and start chatting immediately.
Instant answers to common questions, reducing front desk workload.
Simple web dashboard for staff to manage guest requests efficiently.
Handle international guests seamlessly in their preferred language.
Engage guests before they arrive and after they leave
Booking Confirmation
Welcome messages with check-in details and hotel information
Special Requests
Collect early check-in, room preferences, and amenity requests
Feedback & Reviews
Post-stay surveys and review requests to improve service
Deep insights into guest engagement and staff response times.
Seamless escalation to staff when AI reaches its limits.
Elevate your
guest experience
with HotelMate
Frequently Asked Questions
Discover quick and comprehensive answers about HotelMate's features, pricing, and implementation process.